BM: Well, you know it-depending on the agency too. The Bureau of Air Quality Control, in general, when it gets a complaint, you know, hopefully within an hour an investigator will be out, you know, to visit with the complainant, which is fairly quick, you know. A lot of times Texas Commission on Environmental Quality it may be a week or something of that in which case, you know, it's really hard to-to figure out what went on at that time, especially since you're on the property and you can't smell anything because the smell is long gone. Now sometimes citizens have put things-documented things with camcorders, you know, where they have the date and all that, you know, on the film and everything. I remember seeing one at the 00:27:46 - 2280TCEQ where it had to do with a smoke, like from a stack and, you know, they recorded the whole thing for, I don't know, it was a long time, you know, 20 - 30 minutes and they had presented that to the TCEQ and said this is what we're talking about. And I know in those instances that can be real helpful because then the agency can start putting people in that general vicinity more frequently and at certain times if it's happening at certain times. And-and maybe see what's actually going on, but it's not unusual at all for a, you know, like the TCEQ to, because of manpower shortages and things of that to, you know, by the time they get there they can't tell anything that happened, you know, and so that frustrates citizens because, you know, what good is it having an investigative arm if they can't even get there to assist in the situation? So you know that-that was probably one of the reasons initially that-00:28:53 - 2280that there was a push to-to have citizen gathered data be excepted by the state is because so often the investigator couldn't get there in time, but the citizen did have a way of-of producing some sort of evidence that something had happened.DT: Could you talk about the coolant tower situation, which I understand has received some attention recently?00:29:37 - 2280